Project Manager I – Reston

Dimension & Scope:

Incumbent is responsible for developmentorganization and control of project materialsschedules and costs for multiple medium to large scale projects. Function as a liaison between internal and external clientstechnical staffcontractors and vendors from project conception to project completion. May provide subject matter expertise in technical areas such as telecommunicationsdata communicationsinformation systems and technology infrastructure designadministrationsecuritymaintenance and support. May work with upper level management and the project office to determine project and initiative priorities. Incumbent may also mentor junior project managerinfluence project office ''best practices'' and facilitate various technical steering committees. May manage project from a technical perspective either client driven or internal Convergys driven projects.

Principal Duties and Responsibilities:

Independently develop the responsibilities and specifications for projects by identifying project phases and elements, studying project/client requirements, develop project teams, reviewing vendor/contractor bids and preparing cost estimates.Function as single point of contact for reporting project status.Identify project risks and develop risk mitigation plans.Make recommendations for executive action when required.Provide leadership to Project Team and others, both intra- and inter-departmentally.Develop schedule of activities outlining program life cycle and responsibilities that when complete will meet the business plan expectations.Provide fiscal management of the projects within the capital and expense budgetary limits prescribed.Provide workload balancing, prioritization, dependencies and integration of multiple projects to ensure feasibility of schedule.Oversee the development of each aspect of the program/project resolving the most difficult work problems. Solutions require resolution of complex operational and integration issues.Provide detail and summary reporting of program status including progress and completion outlook.Prepare briefing material and present overviews when required.Ensure compliance with contractual agreementsIdentify all issues of the project, including technical issues, and bring to resolution.Provide technical recommendations based on reviews of operational processes and procedures.Manage client and vendor issues in relation to implementation decisions and preferences.Anticipate and resolve management, resource and scheduling problems.May function as the technical project manager on the implementation team that is led by the overall client implementation project manager or may serve as the overall client implementation project manager.Coordinate interdepartmental and corporate technology initiatives and commitment to client programs.Provide on-call technical support via pager, as required.

Education & Professional Certifications:

Movement into TCPBachelor’s Degree in related technical disciplineAndFour years relevant experience Or Master’s Degree in related technical discipline AndMinimum two years relevant experienceOr Minimum eight years relevant experience without college degree.Movement within TCPMinimum two years experience in B2 Level TCP position.PMP certification desirable

Candidate Profile:

Excellent oral, written communication and presentation skillsAdvanced business knowledge and excellent project management skillsAbility to work independently with little or no supervision on complex projectsDetail and customer service orientedProficiency with various software applications programs such as Lotus Notes, Microsoft Office Suite and Microsoft Project is desirable.Strategic and analytical thinking skills with the ability to solve problems and make decisionsAbility to conduct in-depth research and present technical recommendationsProven ability to manage medium scale, collaborative, technical projects to closureStrong leadership and negotiation skillsExperience in working in a multi-client and multi-vendor environmentAbility to work in group environment which achieves results through teamwork

Environment, Physical & Other Requirements:

NA

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